Hard hitting questions for contact sports
Custom athletic guard FAQs to keep you in the game at peak performance.
I. Athletic Mouth Guard Qs
Q: What is the difference between a custom athletic mouth guard and a store bought one?
A: It is custom made for you; the custom-fit mouth guard is made from a mold of your teeth using the best quality material. With store bought mouth guards (specifically boil and bite guards) the sizing is limited, and any modification can jeopardize protection. Most importantly, you can lose up to 70% of the protection after the boil and bite process.
Q: How do you make the custom impressions for the athletic mouth guard?
A: We send you a kit with instructions (additionally, an instructional video is provided) on taking your own impression and send it back to us using the prepaid envelope. CLICK HERE TO VIEW INSTRUCTIONAL VIDEO
Q: Do you sell stock mouth guards, what kind?
A: We do not. Professionally fitted mouth guards are the absolute best guard that money can buy. One size fits all mouth guard types are subpar to custom made sports guards. To maximize protection of your teeth, you will need to use the custom fit mouth guard because you can lose up to 70% of the protection if you use the boil and bite mouth guard. Stock guards (cheap, unfitted guards) offer some protection but are in danger of falling out or getting knocked out easily.
Q: Do you make mouth guards for athletes who wear braces or other orthodontic devices?
A: Not at this time. Please note the Sentinel Guard Impression System is NOT designed for persons wearing braces or another orthodontic appliance.
Q: How long will it take to get my custom mouth guard?
A: Upon receipt of your impression, approximately 5-7 business days
Q: How thick are the athletic mouth guards?
A: Between 1-4mm. You can choose your desired thickness. 1-2mm is best for non contact sports. 3-4mm is recommended for full contact sports.
Q: What is the material used to make the custom mouth guard?
A: It is an EVA, high quality thermoforming material designed specifically for athletic mouth guards. The material is soft, making it more comfortable to wear and also absorbs more force. BPA, Silicon & latex free.
Q: How does the custom mouth guard fit?
A: Sentinel custom fit guards are individually made from the impressions of your teeth. Follow the directions correctly, and your mouth guard will be snug and comfortable. A good impression should include all your teeth and extend to the gum tissue above the teeth.
Q: How long will my mouth guard last?
A: Stored properly in its case and cleaned regularly, your guard should last 3 years.
Q: What if I don't like it?
A: We stand by our product but if you are not completely satisfied, return it within 90 days and we will replace your guard at no charge.
Q: What if there is a problem with the mouth guard (fitting, adjustments, etc)?
A: *IMPORTANT* We keep your stone mold properly stored and in a safe environment for one year from the purchase date. Mail in your defective mouth guard and original invoice or order number (we will provide prepaid return shipping label). We will either adjust or replace your mouth guard at no cost to you. Must contact us within 90 days of receiving the mouth guard.
Q: Do you have group discounts available?
A: We do! Contact us for additional information.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, Discover Card and PayPal online or you can email us for an offline transaction.