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Customer ratings & reviews

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  • Verified Purchase

    My mouth is on the small side. I was worried the guard wouldn't work for my small mouth. I contacted customer service and they said to just request smaller trays for the impression process. One of the tray sizes was perfect. I absolutely recommend this product. Aside from the guard fitting perfectly and serving its purpose, the customer service team is the real gem. They are responsive and very knowledgeable. 5 Stars

    Anonymous - 05/28/2018
  • Verified Purchase

    We are huge fans! My mother needed a few attempts with the impressions, as it was difficult with her arthritic hands, and they were so patient and lovely about it. After a few back-and-forths we now have a PERFECT fit! We also required a custom size of 1.5mm for dual-laminate, versus the standard 2mm, so don't hesitate to ask if you think 2mm might be too thick. Ashely was such a pleasure to work with, and a very fast response time.

    Christy O. - 03/27/2018
  • Verified Purchase

    The process of creating your own mold is so simple and easy to execute at home. Unfortunately, my dog ate my first guard but ordering a replacement has been a breeze. Thanks for an affordable and quality product!!

    Lillie Webb - 02/14/2018
  • Verified Purchase

    I have used their mouth guards for over 5 years. High quality, they work as well as what you would get at the dentists. Customer service has been great, they have gone out of the way to make sure things are right. Highly recommencded

    D. Shanabrok - 01/17/2018
  • Verified Purchase

    FABULOUS COMPANY!!!! GREAT COMMUNICATION!!!!! VERY POSITIVE EXPERIENCE!! A++

    Anonymous - 01/17/2018
  • Verified Purchase

    I’ve been using my Sentinel Mouthguard about 3 years now. They have good customer service. My first one got damaged while I was cleaning it and because it was still under warranty, they sent me a new one. Since they already had my mold, I didn’t have to go through the whole process again. I also used other mouthguards from retail stores, but this one felt very natural especially when I woke up in the mornings.

    Peter K - 01/08/2018
  • Verified Purchase

    I’ve been using my Sentinel Mouthguard about 3 years now. They have good customer service. My first one got damaged while I was cleaning it and because it was still under warranty, they sent me a new one. Since they already had my mold, I didn’t have to go through the whole process again. I also used other mouthguards from retail stores, but this one felt very natural especially when I woke up in the mornings.

    Peter K - 01/08/2018
  • Verified Purchase

    I have used this Sentinel night guard nightly for the past 4 years with absolutely no trouble. The process of making an impression and ordering was well explained and easily accomplished. This night guard is a high quality product and is a great option to save money over ordering one through the dentist. I have recommended this service to friends and plan to order another night guard when needed without hesitation.

    Wendi Richards - 01/06/2018
  • Verified Purchase

    I've used a sentinel mouthguard for a few years now and I recommend it to everyone I know who has had issues with bruxism. The quality and customer service are excellent. Sentinel provides an exceptional product at a fraction of the cost of most dental professionals.

    Adam T - 01/04/2018
  • Verified Purchase

    This was easily the best online purchasing experience I've ever had. My night guard is extremely comfortable; Sentinel worked with me until the fit was just right. Their customer service is fantastic. The product is also considerably more affordable than I was quoted at the dentist, and the dentist himself was very impressed with the quality when I took it in to reassure him I had found a legitimate lab to make one for me. Honestly, if you need a night guard don't hesitate; you're not going to find a better deal or a better product.

    E Fernandez - 01/03/2018
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